Help & Support

The game won't start or crashes frequently

Try these steps:

• Make sure you have the latest version of the game
• Restart your device
• Clear the app cache in your device settings
• Check if your device meets the minimum requirements
• Ensure you have a stable internet connection

I lost my game progress

Your game progress is usually saved locally on your device. If you've uninstalled the game or cleared app data, your progress may be lost. Contact us at contact@flickboom.com with your device information and we'll try to help.

How do I transfer my progress to a new device?

Some of our games support cloud save features. Check the game settings for options to link your account or sync your progress. If you need assistance, contact our support team.

Can I play on multiple devices?

Yes! If your game supports cloud saving, you can play across multiple devices. Make sure to sync your progress regularly.

I made a purchase but didn't receive my items

If you haven't received your purchase:

• Wait a few minutes and restart the game
• Check your purchase history in the App Store/Play Store
• Contact us at contact@flickboom.com with your receipt/order ID

How do I request a refund?

Refund requests should be made through the App Store (iOS) or Google Play Store (Android) within 48 hours of purchase. You can also contact us for assistance with the refund process.

How do I control ads and data collection?

You can manage your privacy preferences in the game settings or through your device settings. For more information, see our Privacy Policy and Cookie Settings.

I want to delete my data

You have the right to request deletion of your personal data. Please contact us at contact@flickboom.com with your request and we'll process it promptly.

How do I report a bug or issue?

We appreciate your help in making our games better! Please email us at contact@flickboom.com with:

• Game name and version
• Device model and OS version
• Detailed description of the issue
• Screenshots or videos if possible

Can I suggest new features or game ideas?

Absolutely! We love hearing from our players. Send your suggestions to contact@flickboom.com.